Contact

✉️ Contact Us

Hi friend 🤍

Have a question about an order? Need help with a download? Spotted a raccoon doctor that stole your heart? I’m here for it.

You can reach us anytime at:
📧 carmpeyton@gmail.com

We aim to respond within 1–3 business days (Monday–Friday, excluding holidays).
Please allow additional time during product launches, holidays, or high-volume seasons.

🤝 Collaborations & Brand Partnerships

  • Please see out Affiliate Program Page

📦 Order Support

To help us assist you quickly, please include:

  • Full name

  • Order number (if applicable)

  • Detailed description of the issue

  • Photos of any damage (required for shipping claims)

Incomplete information may delay response time.

📌 Important Policy Notes

  • All digital downloads and original artwork are final sale.

  • Physical product concerns must be reported within 7 days of delivery.

  • Claims for damaged items require clear photo proof of product and packaging.

  • We are not responsible for incorrect shipping addresses entered at checkout.

  • By contacting us regarding an order, you agree to our Terms of Service, Refund Policy, and Shipping Policy available on carmenpeyton.com.

Thank you for supporting a small, family-run creative business. Every message, order, and opportunity means more than you know ☕✨

Talk soon,
Carmen