Shipping policy

Shipping Policy

This Shipping Policy applies to all orders placed through carmpeyton.com.
By placing an order, you acknowledge and agree to the terms outlined below.

Processing Time

Orders are processed within [3-5] business days, excluding weekends and holidays, unless otherwise stated on the product listing.

Processing time refers to the time required to prepare or produce an order before shipment and does not include shipping transit time.

Orders are not processed or shipped on weekends or holidays.

Print-on-Demand & Made-to-Order Items

Some products sold on carmenpeyton.com are print-on-demand (POD) and/or made-to-order. These items are created specifically for each customer after an order is placed.

Production Time

Print-on-demand and made-to-order items require additional production time prior to shipment.
Production timelines vary by product and are separate from shipping transit times.

Any production timeframes provided are estimates only and are not guaranteed.

Final Sale & Cancellation Policy (POD Items)

Because print-on-demand and made-to-order items are produced specifically for each order:

  • All print-on-demand and made-to-order items are final sale

  • Orders cannot be canceled, modified, or refunded once production has begun

Refunds or replacements will only be considered for verified shipping damage, in accordance with our Refund & Return Policy.

POD Quality Disclaimer

Minor variations in color, texture, placement, scale, or print alignment may occur due to the nature of print-on-demand production.
These variations are considered normal and do not constitute defects.

Such variations are not grounds for refunds, returns, or replacements.

Shipping Rates & Methods

Carmen Peyton at carmenpeyton.com offers free standard shipping on eligible orders.

All orders are shipped using standard shipping methods. While shipping is provided at no additional cost to the customer, delivery times may vary depending on carrier processing times, order volume, production timelines (including print-on-demand items), weather conditions, and other factors outside of our control.

Estimated delivery timeframes are provided as guidelines only and are not guaranteed.

Once an order has been shipped and transferred to the carrier, we are not responsible for carrier delays or transit interruptions.

Estimated Delivery

Delivery timeframes provided at checkout are estimates only and are not guaranteed.

carmpeyton.com is not responsible for delays caused by:

  • Shipping carriers

  • Weather conditions

  • Customs or postal service disruptions

Shipping Confirmation & Tracking

Once an order has shipped, a shipping confirmation email with tracking information will be sent, when available.

Tracking information may take 24–48 hours to update after shipment.

Lost, Stolen, or Missing Packages

carmenpeyton.com is not responsible for packages that are:

  • Marked as “Delivered” but not received

  • Lost or stolen after delivery

Customers are responsible for contacting the shipping carrier to file a claim in these situations.

Incorrect Shipping Address

Customers are responsible for providing accurate and complete shipping information at checkout.

carmenpeyton.com is not responsible for:

  • Orders shipped to an incorrect address provided by the customer

  • Delays or non-delivery due to incorrect or incomplete addresses

Returned packages due to incorrect addresses may require additional shipping fees to be reshipped.

Damaged Items

If an order arrives damaged due to shipping, the customer must contact carmenpeyton.com within 48 hours of delivery.

To submit a damage claim, the customer must provide:

  • Clear photographs of the damaged item

  • Photographs of the original shipping packaging

Failure to provide required proof within the stated timeframe may result in denial of the claim.

International Shipping (If Applicable)

International orders may be subject to customs duties, taxes, or fees imposed by the destination country.

These charges are the responsibility of the customer.
carmpeyton.com is not responsible for delays caused by customs processing.

Shipping Discretion

carmenpeyton.com reserves the right to:

  • Select shipping carriers at its discretion

  • Refuse shipment to certain locations

  • Modify this Shipping Policy at any time

Contact Information

Questions regarding shipping must be submitted to: carmpeyton@gmail.com